How can I change my password? Customer Service 31 August 2021 11:21 Updated To change your password, log into to My Account and click the "update password" section on the left. You'll then be prompted to enter your existing password, and choose a new password. Related articles I forgot my password, what can I do? If I have signed up in-store, how do I register my card online? How can I remove my account? Why do I need a The Body Shop® account? How can I set up an account online?