What time is your customer service open? Customer Service 13 February 2023 20:55 Updated We are eager to help; you can call us Monday to Saturday between 12am - 11:59pm ET. We're here for live chat Monday to Saturday between 12am-11:59pm ET too. Related articles How can I contact you? Can I try a sample of your product before I buy? What is hemp? How will you confirm my order? Do you provide an allergy detection service?